There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. on on Log out of your email account then, Using an email program? I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. If I go into iCloud web page, then I can send and receive as normal. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. I installed the outlook App on my iPad and it works perfectly I'm afraid. Delays in Emails being delivered can arise from a multitude of reasons. Examination of the message heads of the delayed emails might be informative. This isn't just a small delay. Here are some answers to help you. Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. 15h33. Customer: replied 2 years ago. If I changed my email address I would be bound to lose something important. Email headers can be found by looking at the email item's properties. This could be as simple as the sender's email application had an issue and had not sent the emails until recently! I can send test messages to my iCloud e-mail but not other addresses. If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. As soon as I removed that link all was well again. 25-08-2021 Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter This is exactly the same as my issue - with the 993 / 465 too. I then asked them to login to BT webmail and send me another email and that one came through straight away. BT internet email problem Hi. Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password
Thanks This is NOT 'A solution'. Townman, Gandalf. 14-07-2019 We have received reports that emails to btinternet.com email addresses are being blocked. Though any rejection on our side should be returned back to the sender as a bounce. The account I am using is Gmail (the google mail). It's good (???) I've rebooted twice and reinstalled Office 365 without success. Has anyone experienced this problem. However, give yourself enough time to smoothly switch over and you may find it is worth your while. Ive also tried not using advanced settings at all with exactly the same results as described above. Refunds. I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. This was a pain, but I went along with it or else I couldnt use email. Why cant my email address have BT.com in the display name? Apple may provide or recommend responses as a possible solution based on the information This will work as long as your old email account is still active. I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. Working on the theory that it was another case of BT doing something, I decided to leave it overnight. We have received reports that emails to btinternet.comemail addresses are being blocked. 2 users liked/thanked this post: Emails from btinternet.com addresses not received. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". It's very annoying and slightly weird. If that doesn't fix the problem, see the next section. Delays in Emails being delivered can arise from a multitude of reasons. Terms and conditions of the sale . Problems with email. Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. 26-08-2021 on The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. This has made me want to look a bit further and so I found the Community. Below is an article to help guide you through the process. That is because he has a Virgin Media email address, which would be deleted if he switched away. Something went wrong. Today all of our emails addresses would receive, but not send. 23-04-2021 I have a recent problem with my email service. Just goes straight to outbox, then tries to send . Unfortunately, I haven't kept a delayed mail but I will extract the source header from the next one that comes through and send it to you. 10-07-2019 23-04-2021 You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. RobbieMac. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. If this post helped, please click the Thumbs Up and if it fixed your issue, please click This fixed my problem. The article below can help if you do not have any other user account to test with. 10-07-2019 This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. It might be worth changing your SMTP port to see if that helps. 14-07-2019 That being said, a delay of over 5 days is rather unusual, as most email servers will give up after that long and assume it's not possible to deliver the message. ), on Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. Thank you anyway. If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. Anyone else experienced this and got any suggestions on how to proceed? I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. I also feel slightly better I am not alone. All I can suggest is contact BT via Web Chat and dont take No for an answer when they say the issue is with your device(s). Just one other thing that might be relevant. We do not allow any commercial relationship to affect our editorial independence. Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive.. any proposed solutions on the community forums. Please check your email settings. I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. I can send & receive on my work email account using the Outlook app. How can we as customers get BTs attention and ensure that there is a fix? 23-04-2021 I have a group of 14 people set up under Outlook 365. I can take the same message and copy it into gmail and send from there and it gets through with no problem. In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. on Those who leave have their email account terminated and closed 90 days later. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. 15h31. 26-08-2021 They also sent a test email from a PC using an outlook client and that didn't come through either. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. I cannot send even the simplest of messages this morning. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. 26-08-2021 26-08-2021 @Simpson39 try this link https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. I can't find the missing messages in spam and I actually received one of the missing emails this morning that was sent at the beginning of March! Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. Has anyone experienced this problem. Gmail and Outlook are two of the most popular. One of the mails having been sent as long ago as April 4th. 26-08-2021 He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. I can take the same message and copy it into gmail and send from there and it gets through with no problem. My email is not sending from my iMac (iCloud). Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Sky allows former customers to keep their email account free of charge and indefinitely. Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. 20h33 . Apple disclaims any and all liability for the acts, 11h33 For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. 2 users liked/thanked this post: If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. MisterW, bobpullen. mingoslkd, call The problem usually resolves its self in a day or two. BT Email - best practices for postmasters and senders of email | BT Help, on Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. 23-04-2021 I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 This started suddenly about 5 or 6 weeks ago. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? All other emails to other systems have no issues. Looking through previous posts I see this has been a regular problem. Do other emails they send get to where they need to go? only. In my view, the Postmaster group are doing it the wrong way round. The worrying thing is I don't know how many other emails I'm not receiving. With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. 'I have always used the same email address,' says Dave, 79, from Cambridge. What can be done to fix this problem please? If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. I have tried sending individual messages and simple test messages but nothing works. At my age, I just don't have the energy to set up a new email address and tell everyone.'. Townman, Gandalf, anneoconnor. All other emails to other systems have no issues. 26-08-2021 Accounts that are inactive for six months are deleted automatically. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. The accounts work on BT Webmail, both to receive and send. It's reassuring not to be alone. A forum where Apple customers help each other with their products. 16h34. 6h21. Does anyone have any other suggestions please?? Our Gmail accounts work on all our devices. Your post does not go to BT. 23-04-2021 Martin Gates, from Hampshire, has had an email account with Virgin Media for years. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. The whole ISP domain is blocked. That will mean that when someone emails you at that address, they will receive an automated message saying their email has been forwarded, and explaining that you will be responding in future from the new email address. Those who want to retain the same features once they leave BT can pay for Premium email, which costs 7.50 a month. About 4 days letter I get a reply saying the message could not be delivered. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. Also one of the two that I received recently was sent in December. 15h31. Oops. This sounds fiddly, but isn't necessarily. Although port 587 will usually work, port 465 is the recommended port. I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. I have the exact same problem. The problem is also affected by the addressee. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. Thanks I decided to wait and see and this evening emails are sending OK again with the exception of one email that returns a 453 Too many recipients error message - I was trying to send an email to about 50 people on I cannot send even the simplest of messages this morning. Typical script! 11h05. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. 13-07-2019 Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Re: Unable to send email from Outlook app, If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. Go back to . There'll likely be four of these, two from BT servers and two from Plusnet servers. . Hopefully, we can get this resolved quickly. This seemed like the best place to highlight this and ideally BT will remove the spam filter stopping these emails. All postings and use of the content on this site are subject to the. on I changed SMTP to 465 and got an error message "Log-in error Unable to add account, server address is not valid". 10h38 ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. on Though as the BT email service is independent of the Plusnet one, we can't speculate as to any issues or configuration choices that have been made by their team. I have it in a notepad file as well if that makes it more readable. 26-08-2021 We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. They must realise that they have a dreadful name. Also my husband can now successfully send me emails using his btinternet address from his Ipad that arrive in my mailbox immediately which wasn't working before. 13h18. for DISH Protect Silver unless you call to cancel. Tried on various devices with same result. on If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received.
Tiverton Police Non Emergency Number,
Expanding Expression Tool Iep Goals,
Brown Funeral Home Mifflintown,
Articles E