Excess Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. At Wisecars, we aim to work only with partners who offer a fair fuel policy, so that you will get no unpleasant surprises with hidden extras. Free cancellation up to 48hrs before trip.
Read Customer Service Reviews of www.wisecars.com - Trustpilot If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. You can also find this information on the confirmation voucher. Fees may apply for additional drivers, payable at the car rental counter (unless specified otherwise on the Wisecars voucher). 2023 Wisecars. Cancellation Protection can be purchased only at the time of booking and is not refundable. You will find the telephone number in the Car Rental Agreement. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. Save. Your rental credit will expire after 2 years. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorization and payment. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. All rights reserved. Cancellation Protection can be purchased only at the time of booking and is not refundable. They were cheap but the quality of the car was the worst I have ever seen on a used car. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, neither costs for the loss of car keys. Fill in your personal information and state what you wish to cancel or amend.
Wisecars Reviews All this experience and expertise is aimed to ensure you get the best experience. Keep copies of all relevant documentation you are asked to complete. I will give you a five star rating. If additional information is required, the process may be extended for another 28 calendar days. A common issue that many vacationers face abroad is unfair fuel policies in car rental. She was very kind and helpful! We cannot be held responsible for rentals rejected if a voucher or rental details are not presented. Just scroll down to the bottom of this page and create a support ticket. Amendments can only be made up to 48 hours before the pick-up time. In all these cases, you will receive no refund of the money you have paid. You can present the voucher either in a printed version or a digital form (such as from your smartphone). At Wisecars, we aim to work only with partners who offer you a fair fuel policy so that you will get the best deal with no unpleasant surprises. If you do not agree with any part of them, you must not proceed with your booking. It goes against our guidelines to offer incentives for reviews. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. We offer a price comparison of major and independent car rental suppliers around the world! You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. It might take your bank extra time to settle the amount. Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. DeductibleProtection covers up to EUR 1000 of your deductible. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. In that case, the special cancellation terms are presented during booking. Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). To claim a refund, you will need to provide: Damage claim investigation process takes up to 28 calendar days. It is entirely up to the Car Rental Company whether they decide to do so or not. We will pass along the kind words to Maryna.Have a nice day!Kind regards,Rachel from Wisecars. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. Only persons listed as drivers on the Car Rental Agreement can drive the car. Wisecars falsely advertised vehicles for rental on their website. Any additional charges will need to be paid at the rental counter in the local currency. When you return your car, the car rental company will check it, and charge you for any damages. How to Cancel Wisecars Car Rental Comparison Subscription on Android Device: Open your Google Play Store app. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. I compared against atleast 10 websites, agencies and directly car companies too but no one was able to match the price that Wisecars offered. Wisecars, just like any other car rental broker or supplier, cannot guarantee the specific make or model of the car that you will receive at the rental counter. If you have opened the link with your friend's referral code and logged in to your MyWisecars self-service account, you will receive 15 USD immediately. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. @ Vicpak. Wisecars (collectively we, our, and us) is an international vehicle rental broker. What's Wisecars' cancellation policy? This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. In the case where we have no alternative provider, you will be notified, the booking will be cancelled, and the advance payment returned. a cancellation is made less than 48 or 24 hours before the starting date of the rental period (depending on the Car Rental Company); you do not have a valid driving license that is accepted by the Car Rental Company; you cannot present an accepted credit card for the security deposit. Great service by Wisecars rep Emanoel in helping me cancel one reservation so I could make a new one at a different location. Yes. In peak periods this may not be achievable. We landed at Denver Airport and the rental company refused to give us any car even though they had plenty of vehicles for customers that did not book through Wisecar. The rules that apply to the main driver also apply to any additional drivers. We will send you your rental voucher 48 hours before your pick-up time. If you are late for your pick-up, you could lose your car. Verification can help ensure real people write reviews about real companies. If you cannot find the confirmation email, please contact us via our website. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorisation and payment. 45 reviews for Wisecars, 2.3 stars: 'This company is a straight scam. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. Minimum age requirements on larger cars may also be higher at some locations. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. Please note, making a new booking may result in the change of the Car Rental Company. The price is at end only a quarter of thee rate! Lorem ipsum dolor sit amet, consectetur adipiscing elit. Wisecars customer support is available 24/7.
Read Customer Service Reviews of www.wisecars.com - Trustpilot He explained to me patiently and clearly. In the case where we have no alternative provider, you will be notified, the booking will be cancelled, and the advance payment returned. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations. If you choose this option, you pay for the fuel at the pick-up time and return the car as empty as possible. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. Youll have to pay for any optional extras (such as child seats and GPS devices), along with young driver, additional driver and one-way fees, when you pick up your rental vehicle. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. In the majority of cases, our rentals include the following: Collision Damage Waiver (CDW), Theft Protection (TP), local taxes and location fees, airport surcharges, road fees and unlimited kilometers. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. Unfortunately I did not have a good experience with my last car rental which was picked up from Zezgo. Maryna gave great feedback and I was kept up to date on how my application was going.Thanks Maryna. In that case, please contact your bank for additional details. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. If not, you will need to purchase the cover at the car rental company counter. Cancellation Protection can be purchased only at the time of booking and is not refundable. We at Wisecars put together a list of the most important information travelers often miss. You can present the voucher either in a printed version or a digital form (such as from your smartphone). you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. What's Wisecars' cancellation policy? The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. Wisecars believes in protecting your privacy. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. Even worse, they've created hundreds of fake 'good' reviews to fool people. Expired or provisional licences will not be accepted. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Please keep in mind that any changes that you make to your booking will probably change the rental price. They may be needed if you wish to make a claim. Your voucher is normally issued 48 hours before the pick-up time. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Due to this protection, it cannot be read by any third party. They also work with sub-par rental companies that will not guarantee the vehicle even if you pre-pay it in full. Wisecars English (US) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow_drop_down USD GBP EUR CAD CHF ZAR NZD AUD RUB BRL
Company Terms of Service - Wisecars Your signature on any rental agreement is definite proof of the acceptance of the services and terms imposed by the Car Rental Company and to the respective laws of the country in which the rental will take place. Please make sure you return the vehicle to the same rental company from which you collected it. Your voucher will clearly state the address of your vehicle supplier. If you have any questions, please feel free to contact us. Service 36 Value 36 Shipping 18 Returns 26 Quality 30 rj vlemnyt. Their cancellation policy is flexible and their customer support seemed quick and very helpful. We respect and take the privacy of our customers very seriously, which is why we do NOT sell or rent any information collected through our website to third parties. You can also find this information in the pick-up and drop-off details. 21 helpful votes. Alternatively, just sign in or register using your Google or Facebook account.
Manage Bookings Online - Wisecars - Wisecars If you want to add someone as an additional driver, they will need to be with you when you go to pick up your car.
Wisecars Reviews - 46 Reviews of Wisecars.com | Sitejabber Please read the following to know what is included/excluded in our coverage offers. If your plans change in advance, you can bring your pick-up time forward by amending your booking. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. Email Protect your account with two-step authentication In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. This information must be sent via email and give Wisecars the relevant details of the incident. When you rent a car, you will usually need excess coverage. Wisecars is an online vehicle rental broker. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. There are too much additional insurances taxes etc.
Fill in your personal information and state your request. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. www.wisecars.com. Email Protect your account with two-step authentication Send code Please note, under no circumstances is the fuel included in the rental price. Never ever use Wisecars. Dear Paul,Thank you for contacting us! Trustindex ltal hitelestve. Click on Menu "Subscriptions". Minimum age requirements on larger cars may also be higher at some locations. We used in October 2022. User access to all or part of this website may be terminated or suspended at any time, without notice and for any reason. They helped me with the situation and I therefore went ahead to rent another car through Wisecars. they are untrustworthy. With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. The deals that we offer are inclusive of any fees and taxes, however, some of them don't include any insurance.In this case, you can choose another package which already includes insurance (but is more expensive) or provide proof of your own coverage at the pick-up.Regards,Rachel from Wisecars. 2023 Wisecars. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country.
Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com I had rented cars for myself and others through Wisecars many times. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). If this is the case, it will be clearly stated on your voucher. available for purchase from the car rental company, or. The car rental company will charge you for the additional driver for the whole time that you have the car. Find out how we combat fake reviews. Wisecars will process your cancellation refunds in 7 days. Complaints related to the car rental companies' responsibilities should be addressed directly to the car rental companies. The use of our website signifies your acceptance of these Terms of Service. We recommend that you keep a copy of the Car Rental Agreement and any other document related to the Car Rental Transaction, including documents pertaining to the drop-off of the car, in case of a future inquiry related to the Car Rental Agreement signed by you. If you have already provided us with your flight details, the car rental company will be able to track your flight. My issue has been resolved. It is highly recommended to call the police even for the smallest of damages. Dominik B was very helpful and nice.However the site is not the best. Wisecars flagged this review for containing harmful or illegal content.Read more. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Dear Peter,Thank you for your 5-star rating!We're thrilled to hear you're satisfied with our customer service.Have a nice day!Kind regards,Rachel from Wisecars. Even a basic insurance. charges that are not related to damage repairs,such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken; your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). If your friends have used your referral code and made a booking, you will receive 2% on their booking value after they have completed their rental. A fair fuel policy means that you will have to return the car with the same amount of fuel that you picked it up with. If have any questions about fuel policies or if you want advice on which fuel policies are available by which suppliers, do not hesitate to contact our customer support team. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent.
Anyone use WiseCar car rental? : r/travel - reddit In such a case, unless the rental has been cancelled in advance, the customer will not be entitled to a refund. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. Wisecars Related Coupons and Deals Code Up to 50% Off Booking Get code 09908 View more coupons for Auto Europe Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. So you can bag the best deal with total flexibility to change your plans if you need to. Different car rental companies have different requirements, so please make sure you check the suppliers terms and conditions prior to collection. Dear Sara,Thank you for contacting us! The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by the Car Rental Companies. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. No way has this company got 4.5stars. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. See the full list of exclusions under section Deductible Protection Products will not cover. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. Anyone can write a Trustpilot review. This product is an additional insurance which covers up to 1000 USD of your excess amount in case of accident. Please read carefully the terms of the Car Rental Agreement before signing it. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company.
Wisecars | Better Business Bureau Profile We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. If not, you will need to purchase the cover at the car rental company counter. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. Use small print to hide from truth. a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Wisecars does not own or operate any Car Rental Companies. We do not delete personal data on the request of a third party. In Istanbul at 9am, when I was supposed to pick up my car in 2 hours, I was able to call customer service and spoke to Margaux, who immediately spoke to Sixt on my behalf, then called me back to make sure I didn't get marked as a no-show. There rating is probably false and it never mentioned a basic passage. Thank you guys for that excellence!!! I booked a rental car in Germany and had a flight get delayed that was going to make me late.
How To Cancel Wisecars Car Rental Comparison - JustUseApp Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Please note that any amendment such as modification of the pickup or drop-off location, car group, rental period and/or drivers personal details may affect the rental price, which may be different from what you paid initially. As with any amendments, just scroll down to the bottom of this page and create a support ticket. If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. Your signature on any rental agreement is definite proof of the acceptance of the services and terms imposed by the Car Rental Company and to the respective laws of the country in which the rental will take place. If the car rental company gives you a smaller car due to lack of availability, you are entitled for a refund.Unfortunately, it is hard to comment on this situation as I could not find your booking. Should you find any discrepancies between the summary of the Car Rental Transaction specified in the voucher and those specified in the Car Rental Agreement, you are requested to notify us of this as promptly as possible and before signing the Car Rental Agreement. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. Please note that all additional drivers must also show a valid driving licence at pick-up. When you come to pick up your rental car, please make sure to take with you: Please note that only a full licence held for a minimum of 1 year with no endorsements will be accepted. They may be needed if you wish to make a claim. You will have to leave a deposit for the fuel. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed.
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