Maximum refund value will not exceed 10,000 GBP or local currency equivalent. What to do?? I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Why should I buy from Ticketek Marketplace? I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. It's criminal and needs serious investigation. Change My Location
Don't EVER buy for a friend, NIGHTMARE. Any vehicle You plan to use during the Booking. I sent a message via the website and got the pdfs a day or so later. Just upload its fucking DEATH CERTIFICATE. A doctor cannot be You or a member of Your family. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. How did this happen? A copy of the letter requiring Jury Service. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets Clunky unhelpful booking site for Mary Poppins Melbourne. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. You may also wish to resell your tickets if you cannot use them. I've bumped the ticket by responding as recently as January 2023. means a requirement to move address imposed on. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). I tried being legitimate by paying extra for refundable tickets, but its almost like they want me to scalp them. Therefore, it's impossible to speak to an actual person. What should I do? We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. I have now been trying for a refund for 6 months. This meant that I had to sit & concert was standing room only. So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. 2023 ProductReview.com.au Pty. I paid the additional cost in checkout for refundable tickets. I have contacted your Customer Service team but have not received a response. I received an error message after purchasing tickets. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Cutting-edge production the likes of which have never been seen before in Australia or New Zealand will see Ed perform in the round surrounded by fans, to some of the largest venue attendances ever. IfYoudid not make reasonable alternative arrangements to Attend theBooking. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. We may consider other Emergency Circumstances at our discretion. It's the result of a monopoly. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. Verification can help ensure real people write reviews about real companies. Released a technology that is fully flawed just like the rest of the governing bodies around the world. An incident number or report from the Police or relevant traffic authority. Sick relative? Please comply with any stated ticket limit for this event. I would and do prefer not to use their services. etc.WHERE IS THE ACCOUNTABILITY? I reported the scam to my credit card provider! What the hell is that? You may also wish to resell your tickets if you cannot use them. Voluntary relocation or where you are changing employer for a new role. Further details in the disclaimer. Share. Send them an inquiry many times and they are not answering! Easy as. Like. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Safe, Fast and Verified What gives? I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. A copy of a notice from the examination body, school, college, or university confirming the change of date. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? chevron_left, Availability & type of seating will vary & is set by the venue. Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Absolutely appealing customer service!!!!! I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Adverse weather with no Government Agency warnings not to travel. I haven't received my order confirmation email. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. Once got a response to an email because I didnt purchase the ticket wont gi. means the unforeseen change of the date of an examination that. I have been linked to your site from Ticketek.co.nz. Doors Open: 5:00pm
We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. means an Illness or accidental Injury to a person in the Booking or an Immediate Relative. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. Just fake a doctors note, cant imagine they review them too carefully. Website doesn't work. Was given tickets for Ed Sheeran concert as a gift. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Worst website and app I have ever used!!! The office was just as bad as the ticket fees would have you believe. means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. To apply for a Refund simply click on the link in the Refundable Tickets section of your booking confirmation email, or click here and insert your OrderID found within the Refundable Tickets section of your booking confirmation email. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. means an unforeseen circumstance completely outside. To apply for a Refund simply click on the link in your booking confirmation email, or click here. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Ticketek Marketplace (marketplace.ticketek.com.au). Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Are Refundable tickets available through Ticketek Marketplace? the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Any temporary relocation for work must be for a period of at least 3 months. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. . Budjerah: 6:00 6:30pm
Immediate household persons living together at the same permanent address. This is not an insurance policy. Privacy (data erasure request) This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. If enough people do it they'll be investigated. Why is your site permanently unavailable. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. Cool, just upload a goddamn police report. Hands down. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. Attend participate in, take part in, use, or be present at. I will NEVER buy tickets from this company again! Can I purchase multiple orders in one transaction? No way to recover tickets. Requesting a Refund. Still waiting for my refund 6 months. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. (This can normally be obtained from the transport companys website). Conditions that are unpredictable and the event is more than two months in the future. Wife tested positive on 13th. is cancelled or postponed by the provider. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I recognise the terms of service were available, but nobody reads those. Where You have not been physically examined by a Doctor prior to the date of the Booking. Any change to your work schedule (other than the specific situations listed under Work Relocation or Emergency Services Recall sections of these terms). Any reason for refund must not be foreseeable at the time. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. confirmation or our website for contact details. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. A copy of the travel warning from the Government Agency. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. What a disgrace!! ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. DO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or media Appalling and illegal to not meet their 10d refund policy Date of experience: October 06, 2022 Useful1 Share Advertisement LO LouShaBow 1 review AU Please also read the General Conditions of Refund. Never ever again. New comments cannot be posted and votes cannot be cast. Would I ever get the tickets! The call centre shut the phone to the customer's face.. Why is the price displayed on my ticket different to what I paid? Ticketek routinely mismanages ticket processing which should be simple. Download the Ticketek App & add your ticket to your wallet now. Basically, because they're the only game in town, and they can do whatever they fucking like. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Where you cannot provide evidence that the person affected is within the. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Press J to jump to the feed. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. They gave me specific number to call to move tickets. (Receipt required for Doctors note refund up to 50 or equivalent). Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Sell tickets directly from your Ticketek Account. Confirmation that the document cannot be replaced in time for the Booking. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. Times are approx. Then I looked on Trustpilot at their reviews and really started to worry! IfYoudid not make reasonable alternative arrangements to AttendtheBooking. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. They are the shittest service in Australia.
No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. Buy guaranteed tickets for sold out events at a fair price. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). There is not one good review about this dodgy company. Make a report to ACCC. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan to Fan ticket sales. Armed Forces Naval Service, Marines, Army or Air Force. Our integration means you can list tickets for resale directly from your Ticketek account. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. This is not an insurance policy. It goes against our guidelines to offer incentives for reviews. If there is a financial failure of any Transport provider. If could give a minus 10 score I would. I've purchased a ticket and my event is tonight! A copy of the notice of failure or disruption of the public transport. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Are Refundable tickets offered on Gift Voucher sales? Any vehicleYouplan to use during theBooking. Youmade an unsuccessful request for annual leave for the date of theBooking. You'd think that but I had the same shitty experience with them on this front. Cannot add tickets to wallet.
Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. What will a Marketplace ticket look like? Is it cheaper to book online or through a travel agent? I cant go now, and when trying to chase a refund you literally have to choose from a bunch of pre approved refund appropriate situations and provide evidence. Find out how we combat fake reviews. If they mean no-shows, then so be it. Attendance at business meetings and business travel. are the business owner or registered Director, or a member of. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How insensitive is that. Adverse weather with no Government Agency warnings not to travel. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. Everybody else looks like a paedo. Abusive partner? 2023 Trustpilot, Inc. All rights reserved. Fans should only purchase tickets from the official ticketing agencies listed at edsheeran.com or frontiertouring.com/edsheeran. to then often have to go to their desk at the venue to follow up the issues. Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. We use dedicated people and clever technology to safeguard our platform. In event of a Refund Application the English language version shall be the basis of settlement. No contact, no reply, nothing.You have stolen money from thousands of people who need it. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Where You are the business owner or registered Director, or a member of Your family is. Suncorp Stadium
After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Safe, Fast and Verified People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. They agreed I shoudl get a refund, then asked for my account details for the refund. No reply emails or any form of communication. Why does Ticketek Marketplace charge fees? The following words or phrases have the meaning shown below wherever they appear in bold in this document. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. If you've forgotten your account details, never fear we also . Refunds & Exchanges Follow New articles New articles and comments. A police report confirming details of the theft. Are Refundable tickets available through Ticketek Marketplace? Zero stars, uselessly run, waste of a time company. Fire A report from the fire service and/or police. A copy of the letter requiring Jury Service. Scalping 18. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. How will I receive my tickets? means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents.
Tesla Energy Healing,
Articles T