Funds accessed using Payactiv will show as a deduction on your next paycheck. Have a blessed day. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. Devin Myer's, can you help? Thats the fee a merchant pays us with every card transaction. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. It's pretty simple, actually. I always have a problem and no one can fix it. Thank you again! In the Business to Business Service category. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Find out how we combat fake reviews. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Companies can ask for reviews via automatic invitations. Learned alot about financial stress and that I was not alone. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. He was so helpful and I appreciate him so much. Have a blessed day. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. :). Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. I just being honest tho this company is no good. Have a blessed day. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Prevention Platform. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. We always try our best to do our job well, and your kind words make it all worthwhile. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Otherwise, you could pay as much as $5 per month. Have a blessed day. Applying for PayActiv is easy. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. 243 total. This could put you at risk of getting caught in a cycle of debt. The PayActiv app uses secure encryption and transmission technology to protect your data. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Image: Woman on the street looking at her mobile phone. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Thank you Grace!!! It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. One of our representatives will be reaching out to you shortly to assist you. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We may receive payment from our affiliates for featured placement of their products or services. . All Rights Reserved. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. We always try our best to do our job well and your kind words make it all worthwhile. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Hi there,Thank you for taking the time to write a review about your experience. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. 2023 GOBankingRates. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Live support is available 24/7/365 online or by phone, according to the PayActiv website. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Have a blessed day. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Or if I brought up my case number, they would stop replying and end the chat/call. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. How many times can you use PayActiv in a pay period? Have a blessed day. Hi Loretta,We're glad that we could help you resolve your issue. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. That's why we provide features like your Approval Odds and savings estimates. We always try our best to do our job well and your kind words make it all worthwhile. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. PayActiv, Inc. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Hi Shelly,Thank you for taking the time to write a review about your experience. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. they were quick at responding and helping me find a solution! If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. It goes against our guidelines to offer incentives for reviews. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. This may result in yourhaving access to the funds sooner. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Join today. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. What Is DiversyFund? Credit Karma is a registered trademark of Credit Karma, LLC. We'd like to turn this around and resolve your issue ASAP. We're available 24/7/365. Hi Hadar,We sincerely apologize for the inconvenience. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Payactiv can be used by businesses of all sizes. LoanPro is a core lending software which specializes in the servicing of loans. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Replies to negative reviews in < 24 hours. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Explained my issue & he definitely assisted what agent Jane E messed up on. My kids are sick and I'm a single mother who needed to get them to the hospital. One of our representatives will be reaching out to you shortly. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Dont use Payactiv. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. To resolve your issue we need your account details. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. 2023 Payactiv, Inc. All Rights Reserved. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). If your employer partners with Payactiv, youre automatically eligible to use this service. Customer service is rude!! Find out who should really be using Kraken and who might be in over their heads. World's #1 Fraud. I wish my employer used a more reliable system. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. We believe that building a financial technology business requires more than great technology and amazing design. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. category to category depending on what consumers want from varying products and 5000+ G2 reviews. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. We use dedicated people and clever technology to safeguard our platform. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. If I have any future issues, I know I will be taken care of. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. :). If your employer offers EWA, all fees to access your earned wages are less than $3. PayActiv advances wages that workers have accrued but haven't yet received. However, we'd like to learn more about your situation and what exactly happened. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. I appreciate her help please give her a raise . The . Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Hi Eric,Thanks for letting us know about your concern. We always try our best to do our job well and your kind words make it all worthwhile. No commitment. Hi Geraldine,We sincerely apologize for the inconvenience. Over 3 million HR leaders trust our advice. We also ensure all reviews are published without moderation. Learn how its rewards program works and see if the card is right for you. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. New York, NY, 10016. We'd like to turn this around and resolve your issue ASAP. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Hi Bill, sincerest apologies for the inconvenience. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Learn more about Apollo.io Create a free account No credit card. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Thank you Mr. Davis. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. But options are limited if your employer isnt enrolled with Payactiv. Heres how Payactiv compares to Earnin, another popular cash advance app. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Verification can help ensure real people write reviews about real companies. Hi Victor,We sincerely apologize for your negative experience. Head to our FAQ page for answers to common questions regarding Payactiv services. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. However, it did earn a TrustPilot score of 3.3. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Money accessed through PayActiv will show as a deduction on your next paycheck. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Thanks to both of them for getting this resolved n the excellent customer service. Literally the best agent ever! :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Horrible business and customer service. I'm so grateful to have had the wonderful customer service he was able to provide for me. :). Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. I appreciate the patience, going the extra mile, and not once being rude! One of our representatives will be reaching out to you shortly to assist you. She was very polite and kind. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Thank you!! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. If there's anything you need in the future, we're here 24/7. We use dedicated people and clever technology to safeguard our platform. Payactiv works by partnering with employers to offer advances on their earned wages. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. I had been sick with the flu and was in desperate need of cash for meds. But a small percentage of users didn't have a seamless experience. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard.
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