All documentation and immunization requirements are established by government authorities and not by Holland America Line. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Your seating assignment will be noted on your guest card upon boarding. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). The final amount billed may take up to 24-hours following disembarkation. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. Pack shoes on top of other contentsin your baggage to expedite the screening process. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Other restrictions and exclusions may apply. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava Cash deposits can be made on the last day of the cruise. Promotion is based on promotion code(s) N2 and based on double occupancy. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. I didnt know how we would spend the OBC I had. Please contact Guest Services for more details. I know because I checked. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. LauraS Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. They say can't use for casino, but never any problem here. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Applies to all guests 18 years of age and over. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. You do not need to include any suffixes on your airline ticket. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. It is not a deposit, it is a hold on your credit that is available. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. CC Help Jenn You must be able to care for yourself. HAL reserves the sole right to determine the method of compensation made to guests. Started June 21, 2021, By By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. For this reason, Holland America Line has size and weight guidelines for scooters. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Onboard credit amount is based on length of cruise and stateroom category booked. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. Guests may check no more than 3 pieces of luggage per person. Thanks everyone. No internet purchase required to download or use on board. It also shows you how to correctly put on your lifejacket. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Then sail away for your romantic honeymoon! I dont think weve paid attention before (obviously not!) of your seating request will be listed on your Cruise Contract. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Thanks! You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Please log in to purchase your shore excursions. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Our ships are as environmentally sound as they are beautiful. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. And just got of the phone with HAL to verify that all amounts are showing. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Hi! Please complete the Online Check-In process at. During the voyage, a safe to store your valuables and important documents is available in your stateroom. I think they use this for special social events for the crew. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st Any amount in excess of this allowance will be not be allowed onboard. It doesn't go by each person unless you have set up separate accounts. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Limit: One (1) offer per person, and up to two (2) per stateroom. With this in mind, the following emergency phone numbers are available for your use. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. No exceptions will be made. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Do Not Sell or Share My Personal Information. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. Additionally, you can call the ship directly from the shore. In many countries, you can also use your ATM card to obtain local currency. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Get closer to Alaska's natural wonders aboard our perfectly sized ships. So you really can't count on any info you get! Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. the vessel leaves. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. You may find more information on our tours and shore excursion programs on hollandamerica.com. Beach Towels to take ashore will be available upon arrival at the Gangway. All guests should keep themselves advised of changes in government requirements. It indicates the ability to send an email. Hi! WebFind the best value cruise sailings to South America in January 2024. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Reservations and dining times will be available to pre-reserve. It also saves you from checking a bunch of charges on your on board account. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Religious services may not be able to be held on embarkation/disembarkation day. The card can only be settled for the amount of the pre-paid Gift Card. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. ), and spa treatments. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. Safety begins with the design of our ships. Items that should be registered generally include those not manufactured in your country. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. A password will be selected by the parent/guardian of the child. Make your wedding dreams a reality. In Seattle. guests are encouraged to obtain travel medical insurance prior to travel. All Holland America Line ships offer a variety of wonderful merchandise from around the world. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Gift orders must be prepaid and received two weeks in advance of sailing. suits you.
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