Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You won't need to renew your bus pass when it expires. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. If you have moved address since receiving your bus pass, please notify us of your new address . However, you may visit "Cookie Settings" to provide a controlled consent. This cookie is set by GDPR Cookie Consent plugin. Lee The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Can I use my bus pass on Park and Ride Services and Airport Transport Services? Are you struggling with the cost of living crisis? with no need for anyone to fill in any forms or submit any photographs. Will receive a renewal form, as evidence is required to obtain a new pass. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Find out which bus company you wish to comment about on our bus operator contacts page. Some bus services are changing. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. If you do not receive your new pass please contact our information line on 0345 600 0659. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This cookie is set by GDPR Cookie Consent plugin. There is no need to contact us until we get in touch with you. What should I do? The county council will not reimburse you for any charges levied by medical specialists or advocates. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Passes that were automatically renewed should be received by 1st March 2023. Alternatively you are able to renew your vouchers online. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. It costs 10 for a new card. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If you move address, update the details on your bus pass at least three weeks before the renewal date. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Renewing an older persons bus pass. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. How do I apply for a disabled persons bus pass? You should have received all the information you need by now. Analytical cookies are used to understand how visitors interact with the website. When can I use my concessionary bus pass in Gloucestershire? Apply for or renew your bus pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Major investment in boroughs schools continues! As a general rule, it is usually cheaper to call during the evenings and weekends. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. You will receive your pass by post within 5 working days. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Please check with the county council in the area you plan to visit. What time can I use my bus pass outside of Gloucestershire? How did the American colonies actually win the war and gain their Independence from Britain? If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. This website uses cookies to improve your experience while you navigate through the website. This cookie is set by GDPR Cookie Consent plugin. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. You should continue to use your current pass, but then cut it up once your new pass arrives. thurrock.gov.uk uses cookies to make the site simpler. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. You do not need to reapply for your bus pass. It is being used by the person whose photograph and name appears on the pass. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. The form will ask for a new passport-sized photo, which will be printed on their new card. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Free travel before 9.30 am on infrequent services. Read and contribute to the 20 readers' comments . We also use cookies set by other sites to help us deliver content from their services. Can I use my pass on Trains? See. Username Password Forgotten your Password? The passes will be sent out automatically but people should call the bus renewal hotline . If you have not received your renewal form, please contact our information line on 0345 600 0659. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. N94. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Where can I get a bus pass for an older person? If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. passes that expire between January and March are in the process of being issued If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. For Seniors, pricing is as follows: One-way fare: $1.00. How much longer should the Sun remain in its stable phase? Disability-related passes can be valid for 1 - 5 years. You will need to apply to your new local authority for a new pass. Customers will receive their new pass to the registered address at least1 week before their current pass expires. If it has already expired, please call 0345 678 9088 to arrange a renewal. I am a disabled pass holder, will I receive a bus pass renewal letter? Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Disabled person's bus pass . Necessary cookies are absolutely essential for the website to function properly. The cookie is used to store the user consent for the cookies in the category "Performance". This will be. If you cannot apply online for any reason please contact us. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Click or tap the rating which best represents your experience. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Please provide them with as much detail as possible about the journey you wished to make. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. This form can be completed and returned in the envelope provided with your form. The pass is valid for the journey being undertaken, for example at the right time of day. The expiry date will normally be five years from your birthday. For assistance with new applications: (Click the arrows below to reveal the answers). Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. How long does it take to renew an older persons pass? Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You should have receive your renewal form by mid-February. Essex County Council is not responsible for this. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Unemployed people. The cookies is used to store the user consent for the cookies in the category "Necessary". Other Scottish passes arent accepted on the trams. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my English senior citizen bus pass in Scotland? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. How does violence against the family pet affect the family? Freedom Pass expiring: How and when to renew London travel permits. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. You can apply for your renewal bus pass online. Auto-renewal for an older person's bus pass. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. You can start using your new pass immediately, just like you would with a new debit or credit card. Welcome to the Highways Service Information Centre. Find out more about an igo card. Copyright 2023 Wisdom-Advices | All rights reserved. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . You can apply for your renewal bus pass online. system now generates new passes automatically at least a fortnight before the If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Please still, Older Persons bus passes will normally be automatically renewed. We send out renewed passes by the end of March. Dont include personal or financial information like your National Insurance number or credit card details. 2 Are senior bus passes renewed automatically? All rights reserved. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You also have the option to opt-out of these cookies. Higgins, Telford & Wrekin Councils Customer Services Manager, said. But opting out of some of these cookies may affect your browsing experience. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Please let us know if you no longer require a bus pass. We will post your renewed bus pass 18days before the old one expires. If your current bus pass is due to expire within the next month, this is an indication that we . We apologise for any inconvenience that this situation may have caused you. March 2023 renewals. No. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. http://www.nowcard.org/nowcardfaq.asp#FAQ23. The cards offer older and disabled people free travel in the capital 5 Other ways to apply. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. current pass expires so pass holders dont need to do anything, just wait for a . On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You can apply for a replacement bus pass by filling in the lost bus pass application form. Application forms for the 'English National Concessionary Travel Scheme . I am an age-related bus pass holder and my current bus pass is due to expire soon. What do I do about my concessionary bus pass?