BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Safety starts with understanding how developers collect and share your data. Maybe there's a problem with your order. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Offer ends 5 March 2023. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Here's how we'll help put things right. Try contacting support if you still can't
Be confident about transforming your business. 08:00 - 18:00. Online, report a fault with your broadband, phone, or BT email. We needed to save money for the good of the Gosport and Fareham Academy Trust. Weve updated our BT Business privacy policy. Mobile costs may vary. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. It is chaired by the chief executive. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. You'll find it on your bill. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Using Wi-Fi that doesnt drop. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Discover solutions that are built for your business, whatever you do. Want to write to us? one. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Available 24/7Free from UK landlines. Necessary to provide basic functions of the website such as page navigation. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. again. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Mobile costs may vary. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your
There are lots of quick and easy options to manage your . To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? 0330-123-4567 from a mobile If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Requesting a copy bill Check service status View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Discover SME solutions Our insights and events hub is your go-to destination for help and advice on the future of your business. Dont miss our hassle-free ways to help yourself. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Our SME solutions are for you. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. That's why we've been named as a leading service provider by Gartner. BTnet Express From 50Mbps Ideal for smaller businesses View bills, set up and manage devices, check service status, speed and much more. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Read more about our network latency here. Starts with two letters followed by six or seven alphanumeric. We only collect anonymous data. If it's for your home account visit BT for the home. Mobile costs may vary. And if you do experience service stops, well provide money-back credit. T&Cs apply. Choose your leased line plan Compare leased line pricing and find the best fit for your business. The developer provided this information and may update it over time. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Prices ex VAT. Get answers to all your questions here. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 In order to view the dashboard you will need to add
Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. By email Send message We aim to respond to your email within 48 hours - excluding weekends. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. The BT Business app is the easiest and smartest way to manage your BT Business account on the go. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. If an engineer needs to fix the fault, you can choose the best time for them to visit. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Available 24/7. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. WhatsApp us, The quickest and easiest way to contact us. As your business grows, the demands on your internet connection grow too. 0 to 5 employees,250+ employees,6 to 249 employees. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. You'll get a PDF file to keep and print out. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. However, a well-designed system should route a customer to the right person. You can find our standard Terms and Conditions at www.bt.com/terms. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. Search The Phone Book from BT to find contact details of businesses across the UK. Every single time. Broadband not working properly? Price quoted only available on a 5-year term contract and applies to new circuits only. Get a BT ultrafast fibre broadband deal today and bundle your TV. Compare leased line pricing and find the best fit for your business. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Search The Phone Book from BT to find contact details of businesses across the UK. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. We aim to fix any faults within five hours day, night, or weekends. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. WhatsApp us, The quickest and easiest way to contact us. Sometimes we can identify and fix a fault at the same time. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Get help for all your BT Business products and services. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Tavis House London WC1H 9NA | 020 7820 6770 . Whatever industry youre in, weve got tailored solutions to help your people work smarter. If the system doesn't recognise what you've said, you will be able to choose from the options menu. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. If you're on your computer, you can download WhatsApp for Desktop. Contact BT Business. Data privacy and security practices may vary based on your use, region, and age.